Q & A


Product Information


What materials are your yoga mats made from?

Our mats are crafted from eco-friendly, biodegradable, and sustainable materials designed to provide excellent grip, durability, and comfort—supporting your practice and the planet.


Are your mats suitable for all yoga styles?

Yes! Whether you practice Vinyasa, Yin, Hatha, or meditation, our mats support diverse styles with their versatile design and grip.


Do you offer different sizes or thicknesses?

Currently, our standard mats measure 71" x 27" with a 4.5mm thickness, ideal for stability and cushioning. We're exploring additional options to serve different preferences.

Order & Payment


How do I place an order?

Visit our website at www.bulgurye.com, browse our collections, select your favorites, and click “Add to Cart.” Proceed to checkout to complete your purchase securely.


What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment options available during checkout.


Can I modify or cancel my order?

Orders can be modified or canceled within 30 minutes of placement. Contact us immediately at service@bulgurye.com with your order number. After that window, orders are processed and cannot be changed.

Shipping & Delivery


Do you ship internationally?

Yes! We deliver worldwide. Shipping costs and delivery times vary depending on your location.


How long will my order take to arrive?

Delivery typically takes 5-10 business days within the U.S., and 10-20 days internationally. During busy seasons, delays may occur. For more details, please visit our shipping policy.


How can I track my order?

Once shipped, you'll receive a confirmation email with a tracking number. Use it to monitor your package's journey.

Returns & Exchanges


What is your return policy?

Returns are accepted within 7 days of receipt, provided the product is unused, in original packaging, and in resalable condition. Custom items are non-refundable. For more details, please visit return and refund.


How do I initiate a return?

Contact us at service@bulgurye.com with your order number and reason. We'll guide you through the process, including return shipping instructions.


How long does it take to process refunds?

Refunds are processed within 7 business days after we receive and inspect the returned item. The amount will be credited to your original payment method.

Care & Maintenance


How do I clean my yoga mat?

Wipe with a damp cloth using mild soap or natural cleaning solution. For a deep clean, hand wash with gentle soap and air dry. Avoid machine washing and prolonged sun exposure.


How should I store my mat?

Roll it up in a cool, dry place, away from direct sunlight. You can hang or store flat to maintain its shape.


Can I use your mats outdoors?

Yes! Our mats are designed for outdoor use, but avoid leaving them in direct sunlight for extended periods to preserve the vibrant designs.

Join Our Community


How do I stay connected with BulgurYe?

Follow us on Instagram, Facebook, TikTok @BulgurYe, subscribe to our newsletter, or participate in our online events. Share your journey with #BulgurYeResilience!


How can I give feedback or share my story?

We love hearing from you! It would great if you share your yoga monments on connumity. Email us at service@bulgurye.com or tag us on social media with your stories and photos.